Holland, M., 2003. The TVTimes Digitisation Project 1955 - 1985. In: DRH 2003: Digital Resources in the Humanities Conference, 31 August - 3 September 2003, University of Gloucester, Cheltenham. (Unpublished)

Ball, D., 2003. Beware publishers bearing gifts: why the 'big deal' is a bad deal for universities. In: Libraries and Education in the Networked Information Environment: 24th Annual International Association of Technological University Libraries Conference, 2-5 June 2003, Ankara, Turkey.

Jenkins, M. and Hanson, J., 2003. E-learning Series No. 1: A guide for senior managers. York, England: Learning and Teaching Support Network Generic Centre.

Ball, D., 2003. Public libraries and the consortium purchase of electronic resources. The Electronic Library, 21 (4), pp. 301-309.

Beard, J., De Vekey, J. and Ball, D., 2003. Working with public libraries to enhance access to quality-assured health information for the lay public: Healthinfo4u: British Library Co-operation and Partnership Programme no.6: final report. Project Report. Poole, UK: Bournemouth University.

Ball, D., 2003. The electronic library: cornucopia or poisoned chalice? In: National Policy of the Library Collection Development to Promote Education and Culture in Society: international conference, 10-11 April 2003, Riga, Latvia, pp. 43-54.

Ball, D., 2003. A weighted decision matrix for outsourcing library services. The Bottom Line: Managing Library Finances, 16 (1), pp. 25-30.