Developing a UXR Point of View for neuroinclusive emotion regulation with generative AI.

Abstract

Attention-deficit/hyperactivity disorder (ADHD) is a psychiatric disorder which presents itself in individuals through patterns of developmentally inappropriate levels of inattentiveness, hyperactivity, and impulsivity, with difficulties in decision making and emotional regulation (ER). ER difficulties constitute a significant yet insufficiently addressed component of ADHD, contributing to emotional instability, reduced quality of life, and increased vulnerability to comorbid mental health conditions. Although digital and AI-based interventions have expanded access to ER support, many existing systems remain limited by weak theoretical integration, insufficient accommodation of neurodiversity, and a lack of structured user experience research (UXR) methodologies, that bridge psychological insight with design practice. This paper introduces a Generative AI–augmented UXR methodology, grounded in the UXR Point of View (PoV) Playbook, to support the design of emotionally intelligent and Neuroinclusive digital ER interventions for adults with ADHD. The approach integrates empirical evidence with established psychological frameworks Dialectical Behaviour Therapy (DBT), Self-Determination Theory (SDT), and the COM-B behavioural model and leverages Generative AI as a co-analytic tool to support synthesis, hypothesis formation, and design articulation. The methodology is operationalized through a four-stage UXR process encompassing AI-supported hypothesis generation, foundational planning, insight generation via Building Blocks, and the construction of stakeholder-specific PoV narratives. This process results in a set of ten theory informed UXR Play Cards that translate psychological mechanisms and empirical findings into actionable design guidance. The primary contribution of this work is a replicable, bias-aware framework for integrating Generative AI into UXR practice, advancing human-centred and Neuroinclusive approaches to digital mental health design.