Janta, H., Lugosi, P., Brown, L. and Ladkin, A., 2012. Migrant networks, language learning and tourism employment. Tourism Management, 33. (In Press)
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This paper examines the relationship between migrants’ social networks, the processes of language acquisition and tourism employment. Data collected using netnography and interviews are used to identify the strategies that Polish workers in the UK use to develop their language skills. The paper highlights the roles played by co-workers, co-nationals and customers in migrants’ language learning, both in the physical spaces of work and the virtual spaces of internet forums. It also shows how migrant workers exchange knowledge about the use of English during different stages of their migration careers: prior to leaving their country of origin and getting a job, during their employment and after leaving their job. Implications for academic inquiry and human resource management practice are outlined.
|Uncontrolled Keywords:||EU enlargement; Polish; migrants; tourism employment; language learning; networks; virtual; netnography|
|Subjects:||Technology > Business, Management and Marketing|
Geography and Environmental Studies
Social Sciences > Sociology
Social Sciences > Tourism
|Group:||School of Tourism > International Centre for Tourism and Hospitality Research|
|Deposited By:||Dr Hania Janta|
|Deposited On:||19 May 2011 15:14|
|Last Modified:||07 Mar 2013 15:44|
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